T & C's
-
Payments will due by the end of the week the walk was carried out in.
-
Cash or bank transfer are preferred methods of payment, bank details on request.
-
Dogs will only be off the lead with the permission of the owner.
-
Aggressive dogs will not be accepted.
-
In the event of a clients dog becoming aggressive , we will terminate any agreement we have and will no longer walk the dog.
-
In the event of an emergency we will contact the owner to decide the course of action.
-
All dogs will be photographed during their walks and maybe used for promotional purposes and social media unless the owners do not give permission.
-
Any photograph used on social media are available to be used or copied by the dogs owner without any permission required.
-
We do not charge cancellation fees as we are aware situations can change.
-
Appointments at specific times or days can not be guaranteed, but we will attempt to accommodate clients requirements as best we can.
-
Client's dogs are not transported as part of our service, but if required we will ask owners permission.
-
We operate a pet social distancing policy on all walks and will not actively interact with other dog owners and their dogs.
-
Clients must inform us if any dog health issues or dogs in season when appropriate.
-
LEAD On Dog Walking is not affiliated to or associated to any other company trading under the same name.
-
LEAD On Dog Walking will always treat clients and their dogs with respect, and will not tolerate any abusive language or threatening behaviour.